I love the idea of dropping email, but am hesitant about relying social media formats to communicate broadly. The notion of bigwigs dropping video chats is simultaneously forward thinking and somewhat big-brotherly. Unfortunately, if this is happening—and it sounds like it is—then it is going to be rough along the way. Many students I already work with do not regularly check their email because it takes too long. I have limited sorting options even on my Google-provided school email. At least if a message were sent social media style to my phone, it could easily be coordinated with my address book and it would tell me “Video message, President Haeger, NAU-Official,” or whatever customization would be most clear to it. With Siri and competing technologies on board, adjusting those settings would be as easy as leaving a voice mail or sending a text.
IBM Gives Birth to Amazing E-mail-less Man | Wired Enterprise | Wired.com